Shipping policy

Shipping Policy

1. Introduction

Welcome to LORD LIFESTYLE's Shipping Policy. This document outlines our procedures and terms for shipping products worldwide. Our goal is to provide transparent information about shipping costs, delivery times, and other important details to ensure a smooth shopping experience.

2. Order Processing

• All orders are processed within 1-3 business days (Monday-Friday, excluding holidays) after payment confirmation.
• Orders placed after 2:00 PM IST may be processed the following business day.
• You will receive an order confirmation email once your order is placed and a shipping confirmation email with tracking information once your order ships.

3. Shipping Methods and Delivery Times

Domestic Shipping (India)

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	3-7 business days	Calculated at checkout
Express Shipping	1-3 business days	Calculated at checkout

International Shipping

International shipping rates and delivery times vary by destination country, package weight, and dimensions. Exact shipping costs will be calculated automatically at checkout.

Approximate estimates are mentioned below and real shipping time will vary depending on location of customer as well as the warehouse:

Region	Standard Shipping	Express Shipping
North America	7-14 business days	3-5 business days
Europe	10-15 business days	4-7 business days
Asia Pacific	7-14 business days	3-5 business days
Middle East	10-15 business days	5-8 business days
Rest of World	14-21 business days	7-10 business days

4. Shipping Costs

• Shipping costs are calculated based on destination, weight, dimensions, and shipping method selected.
• All shipping costs are displayed at checkout before payment is completed.
• We occasionally offer promotional free shipping which will be clearly advertised on our website when available.

5. International Orders and Customs

• International customers are responsible for all duties, import taxes, and customs fees imposed by their country.
• These fees are not included in the purchase price or shipping cost and will be collected by the delivery carrier or customs office.
• We cannot predict these charges as they vary by country and are determined by your local customs office.
• LORD LIFESTYLE is not responsible for delays due to customs processing.

6. Order Tracking

• A tracking number will be provided via email once your order ships.
• You can track your order by clicking the tracking link in your shipping confirmation email or by logging into your account on our website.
• Please allow 24-48 hours for tracking information to update after receiving your shipping confirmation.

7. Shipping Restrictions

• We currently ship to most countries worldwide; however, some restrictions may apply.
• Certain products may have shipping limitations due to size, weight, or country-specific regulations.
• If we are unable to ship to your location, you will be notified during the checkout process.

8. Delivery Issues

Lost Packages

• If your tracking information shows delivery but you haven't received your package, please contact us within 7 days.
• For packages showing no movement for 7+ days, please contact our customer service team.

Damaged Items

• If your item arrives damaged, please take photos and contact us within 48 hours of delivery.
• We will arrange for a replacement or refund as appropriate.

9. Address Changes

• If you need to change your shipping address after placing an order, please contact us immediately.
• We cannot guarantee address changes once an order has been processed for shipping.

10. Contact Information

For any shipping-related inquiries, please contact our customer service team:

• Email: contact@lordlifestyle.com
• Contact form: Available on our website
• Response time: Within 24-48 hours on business days

11. Policy Updates

This shipping policy was last updated on April 4^th, 2025. We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

By placing an order with LORD LIFESTYLE, you acknowledge that you have read, understood, and agree to the terms outlined in this Shipping Policy.